Have you trained your employees to answer the phones in a helpful and professional manner? If not, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to...
As the severity and frequency of online threats continue to multiply so does the efforts to create new and improve existing security protocols. Unfortunately, for every new solution a counter threat appears making this an expensive and urgent race to come up with new...
Not everyone you meet in life is going to have the same opinion as you. This is true no matter where you are, be it the real world or the cyber one. Ordinarily, this wouldn’t be a problem, since most people are reasonable and know when to hold their tongue....
It was the sad end to a tech era last February when RadioShack declared Chapter 11 bankruptcy and announced plans to sell between 1,500 and 2,400 of its stores. IT techie’s around the country are mourning the loss. It almost feels like losing a friend that’s...
PowerPoint in the Courtroom? Microsoft PowerPoint is a great presentation tool which can be used for webinars, lectures, and even the courtrooms; but is a legal trial really the place for a slideshow? Let’s make the case for it. PowerPoint allows users to...
